Storage Policy
At Rebuilder's Xchange, we strive to provide our customers with a smooth and efficient shopping and selling experience. To help us manage our space effectively, we ask that all purchased items, or consigned items being removed by Vendor, be picked up within one week of the purchase/notification date. Please review our storage policy below:
-
Pickup Window: Customers/Vendors have up to 7 days from the date of purchase/notification to pick up their items at no additional cost.
-
Storage Fees: Beginning on the 8th day after purchase/notification, a storage fee of $10 per day per item will be applied until the item(s) is picked up.
-
Payment of Fees: Storage fees must be paid in full before items will be released.
-
Storage Duration: Items not picked up within 30 days of purchase may be considered abandoned and will be subject to resale without refund.
-
Pickup Scheduling: To help facilitate a smooth, timely, and safe process, please contact us in advance to schedule your pick up when possible, or if scheduling pick up outside business hours is required.
-
Exceptions: Exceptions to the pickup policy for large or heavy items will only be granted with express written acknowledgment from Rebuilder's Xchange and a definitive pickup date. Should that date be missed via No-Show, Cancellation (within 24 hours of scheduled date/time) or Rescheduling (within 24 hours of original date/time) all applicable fees will be added to the item and require payment in full prior to item(s) release.
-
Shipping & Delivery: Shipping and delivery services are available for an additional fee. Contact Rebuilder's Xchange for more information and to arrange these services.
Receipt & Invoice:
Pickup items within 7 days; $10/day storage fee applies from the 8th day. After 30 days, items may be resold without refund. Exceptions for large/heavy items require written acknowledgment and a pickup date – All applicable fees incurred if pick up date is missed, cancelled, or rescheduled (within 24 hours of original date/time). Shipping & delivery available for an additional fee.
We appreciate your understanding and cooperation with our storage policy. Thank you for choosing Rebuilder's Xchange!